Quality control/QA Factory

It is essential that when buying directly we have control over the production process. We do this by having our own employees on site in China. Our team, whose office is in Hong Kong, are constantly out and about conducting inspections at the factories. This means that we can be confident that production is taking place optimally with regard for sustainability and the environment.


  • New suppliers submit a form with their details, which is then checked
  • We make an inspection of the factory by visiting them and ensuring that they comply with the requirements set out in our Code of Conduct
  • Regular repeat visits
  • Suppliers are assessed regularly, and if they don’t meet the requirements for communication, quality etc., they are put on our black list and phased out